When it comes to sitting in the dentist’s patient chair I procrastinate and try to convince myself that it has not really been that long since I was in the dental chair, but it has been. When I arrived at Cleveland Dental Clinic I was greeted by a kind receptionist in a comfortable waiting room. When I went to the hygienist for cleaning I felt like I was in a time warp back to Doc Holiday days when infection control was unheard of. The staff of Cleveland Dental Clinic wore masks, were kind, friendly but the room and equipment were old, dingy and blood splatter remained in the spit basin. I declined the service that was kindly offered. I gave more than one star because the staff members are patient and generous with their efforts to help clients get their paperwork, insurance info and payment taken care of before going to the rooms where “The chair” awaits you.
I went there right before the COVID started. The dentist at that time pulled four teeth and fitted me with a partial. I was told I could have it adjusted every day for the next six months if necessary. Of course no one could have predicted what happened. Being isolated and wearing a mask when I did get out made it unnecessary to use partial and one day I went to put it in and it wouldn’t fit. I went today and the new dentist charged $125.00 for three minutes of her time and several remarks about how I caused the problem. She refused to take my partial back to adjust it a bit more and said I need a new ;one. Lots of money for lack of service. I guess I will have to find a new place. She was condescending.